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Member of EMOTA European Trust Mark: 

 

This certificate conforms that the shop has been successfully certified and is authorised to display the EMOTA European Trustmark. In particular, the certificate ensures:

Penworld has the Webshop Trustmark, all members are obliged to meet to European and Dutch laws and the Webshop Trustmark code. Webshop Trustmark also aims to regain trust of consumers regarding internet buys, per telephone, catalogus and mail.

European Trust Mark Penworld

 

  • Clear, comprehensive and accurate product description and merchant information before you place your order
  • Convenient, reliable, safe and legally compliant service
  • Notification of all costs and any limitations / conditions prior to checkout
  • Charges that are complete and simple to understand - including any tax and delivery and surcharges
  • Delivery as specified at the time of order
  • Your purchases arriving in good condition

 


Member of Webshop Trustmark: 

 

The Foundation Webshop Trustmark (Stichting Webshop Keurmerk) is since 2001 the association of shops that primarily offer products and services through internet. With more than 4500 TRUSTED STORES the Stichting is the largest acknowledged Keurmerk in the Netherlands. The Webshop Keurmerk aims to protect consumers against webshops that are not reliable.


Penworld has the Webshop Trustmark, all members are obliged to meet to European and Dutch laws and the Webshop Trustmark code. Webshop Trustmark also aims to regain trust of consumers regarding internet buys, per telephone, catalogus and mail.

Webshop Trustmark Penworld

 

Safe and reliable

In case you shop at Penworld you can be assured:
 
  • Your payment transaction will be safe
  • You'll know the company behind the webshop
  • Your privacy will be guaranteed
  • Independent dispute mediation is arranged
  • The webshop will need to follow the rules according to our Keurmerk-code
  • You will have the right to a 14 days 'cooldown period', instead of the regular 7 days
 

In other words, you will be able to shop in a safe, reliable and secure way.


 
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